Maintenance plans that keep your mini splits healthy

Each plan’s price covers every eligible system at one service address. If you have three outdoor units at your home, it’s still one plan price. If one system doesn’t pass certification, that system loses coverage, your other systems stay covered, and the price for your address stays the same.

Certification means a system meets our standards: clean units, good installation work, neat and correct line sets, units we can safely reach, and no rodent damage. Tier 3 also needs a working voltage monitor on every outdoor unit.

There’s no separate certification fee. We certify during an annual maintenance/service visit, which is our standard $349 maintenance/service call. The visit alone doesn’t make a system certified; it has to meet every standard.

No. Your first annual maintenance is due 12 months after your plan starts, with a 3-month grace period, so you have up to 15 months to complete it and get your systems certified. After that, your systems must stay certified to stay on the plan.

Yes, if it came with a home you bought, meaning the previous owner had it installed and then sold you the house. These inherited systems must be certified too. We can’t accept other-company systems that you had installed yourself.

Not joining a plan? We still service all makes and models. Book a visit.

If we find rodent damage on any system, that system is permanently removed from the Protection Club. It can’t be added back to any plan, even after it’s repaired. This applies to all members. Removing a system doesn’t change the price for your address. We check every system for rodent damage at every visit.

Every plan and add-on benefit is suspended immediately while your account isn’t fully paid up, including maintenance visits, member pricing and coverage. There’s no grace period for benefits. They resume once your account is fully paid. On Tiers 2 and 3, an annual maintenance visit must be completed before labor coverage is reactivated. There are no reactivation fees.

Every plan has a 12-month minimum commitment and continues until you cancel after the minimum. A card on file with automatic billing is required; cash and check aren’t accepted. If you’re on the yearly Tier 1 plan and cancel mid-year, we refund the unused full months, minus the value of any included visit already used.

On Tier 3, yes: every outdoor unit needs a working voltage monitor to be certified. On Tiers 1 and 2 it’s strongly recommended. It’s $399 installed per outdoor unit for members (regular price $499). Learn more.

Tier 3 includes one annual deep cleaning per outdoor unit, covering up to 2 indoor heads connected to it; each additional head is $99 at the annual visit. On Tiers 1 and 2, cleanings are billed separately at $129 for the first indoor head and $99 for each additional head. If your units need it, a deep cleaning is part of getting certified.

It means the service life of the unit, not the customer’s lifetime. While the manufacturer’s parts warranty is in effect, parts come through that warranty. After it ends, you pay for parts and we cover the labor. Coverage continues as long as the unit stays in service at its original installed location, the subscription stays active and fully paid, and annual maintenance is performed by Mini Splits USA.

You earn a $250 credit for each continuous year on Tier 3, up to $4,000 (16 years). The credit can be used only toward a new replacement system installed by Mini Splits USA. It has no cash value and can’t be transferred. If you miss a payment or cancel, you have 30 days to fix the payment or reinstate and keep your credit; after 30 days it resets to $0. The credit can’t be used while your account is past due.

Not on any plan unless you add Refrigerant Coverage for $5/month per service address. It covers up to 2 lb of refrigerant per outdoor unit per year, for certified systems only, starting 90 days after you add it.

Yes, at no charge. On Tier 1, if the new homeowner accepts and keeps the plan, we’ll mail you a $50 referral check as a thank-you after their first plan payment (one per home sale). On Tiers 2 and 3, the subscription transfers as long as there’s no more than a 30-day gap and the new owner puts a card on file and accepts the plan. The Tier 3 Loyalty Reward credit doesn’t transfer.

Tier 1 and Tier 2 members who joined before October 7, 2026 are grandfathered, and their systems never need to be certified. The rodent-damage rule still applies to everyone. Every system on Tier 3 must be certified.

Member pricing depends on automated scheduling. To stay on a plan, you need to stay opted in to two-way service (non-marketing) text messages from Mini Splits USA and keep a valid email address on file. Opting out of marketing texts only is fine.